CHIPPENHAM, United Kingdom, January 10, 2022 (GLOBE NEWSWIRE) – Descartes Systems Group (Nasdaq: DSGX) (TSX: DSG), the global union of logistics-intensive businesses in commerce, has announced that UK-based sports and leisure retailer Fishing Tackle & Bait has successfully transformed its international fulfillment capabilities with Descartes’ cloud-based e-commerce warehouse management (WMS) solution. With Descartes, the multi-channel merchant increased its order processing capacity by 250% without adding manpower. In addition, he was able to virtually eliminate poorly selected items and oversold inventory, and reduce customer service inquiries by over 70%.
“Our business was originally a classic retail store, but we quickly realized that we needed to broaden our distribution strategy and participate in markets like Amazon and eBay to ensure future growth not only in the UK but also in Ireland, Europe and North America, ”said David Burleigh, Director of Fishing Tackle & Bait. “With COVID, we suddenly experienced an incredible increase in sales of over 250%. With only manual processes in place, we were quickly faced with inaccurate inventory levels and disappointed customers waiting for their deliveries. We were considering hiring additional staff when our provider e-commerce platform, IRP Commerce, recommended the Descartes e-commerce WMS to us. We are now extremely proud of our current logistics operations and our ability to better control the delivery experiences of our customers.
Part of Descartes’ suite of e-commerce solutions, Descartes e-commerce WMS solution helps direct-to-consumer brands and e-commerce retailers evolve rapidly while delivering an enhanced customer experience. The solution helps ensure that retailers can ship on time, ship the right items, reduce the risk of overselling existing inventory and have greater transparency in warehouse operations. Descartes e-commerce WMS solution integrates with leading e-commerce platforms to accelerate implementation and time to value. Order information is automatically available to be fulfilled through mobile multi-order picking and packing strategies and then fed into parcel shipping systems.
“We are delighted that Fishing Tackle & Bait is able to provide a very satisfying online shopping and delivery experience to its customers,” said Dirk Haschke, vice president and general manager of e-commerce at Descartes. “Our scalable e-commerce WMS delivers efficient and intelligent processes that eliminate major warehouse management issues for online retailers. Fishing Tackle & Bait’s e-commerce success demonstrates the importance of automated order fulfillment for growing multi-channel merchants who want to stay ahead of their competition and keep satisfied customers. “
About Fishing Tackle & Bait LTD
About 10 years ago David Burleigh bought the business which is now known as Fishing Tackle & Bait LTD. At first, a physical retail store with only a small handful of employees, David – in an effort to modernize and bring the business to a larger audience – took his digital business with a marketplace strategy on eBay. and Amazon, followed by their first e-commerce site, built on Shopify. Today the company is one of the UK’s largest independent retailers. Learn more at https://www.fishingtackleandbait.co.uk/.
Descartes (Nasdaq: DSGX) (TSX: DSG) is the global leader in providing on-demand software as a service solutions focused on improving the productivity, performance and security of logistics intensive businesses. Customers use our modular software-as-a-service solutions to route, plan, track and measure delivery resources; plan, allocate and execute shipments; assess, verify and pay transport invoices; access global trade data; file customs and security documents for imports and exports; and complement many other logistics processes by participating in the world’s largest collaborative multimodal logistics community. Our head office is in Waterloo, Ontario, Canada and we have offices and partners around the world. Learn more about www.descartes.com, and connect with us on LinkedIn and Twitter.
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This press release contains forward-looking information within the meaning of applicable securities laws (“forward-looking statements”) that relate to Descartes’ solutions offering and the potential benefits derived therefrom, including potential efficiencies and benefits. potential improvements in productivity; and other questions. Such forward-looking statements involve risks, uncertainties, assumptions and other known and unknown factors that may cause actual results, performance or achievements to differ materially from the anticipated results, performance or achievements or developments expressed or implied. by these forward-looking statements. These factors include, without limitation, the factors and assumptions discussed in the section entitled “Certain Factors That May Affect Future Results” in filings with the Securities and Exchange Commission, the Ontario Securities Commission and other securities commissions across Canada, including Descartes recently filed a management report. If such risks materialize, they could have a material adverse effect on our business, financial condition or results of operations. In this case, the price of our common shares could decline, possibly significantly. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date of their publication. Forward-looking statements are provided for the purpose of providing information about management’s current expectations and plans for the future. Readers are cautioned that this information may not be appropriate for other purposes. We do not undertake or accept any obligation or commitment to publicly issue updates or revisions to any forward-looking statement to reflect any change in our expectations or any change in the events, conditions or circumstances upon which such statement is based. , unless required by law.